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Return Policy

If you're not completely satisfied, return your Ladybug® for a refund.

At Ladybugsteamcleaners.com it's easy and convenient to return your steam vapor system. And there's no cost to you. We pick up the tab for return shipping. If for any reason you are not completely satisfied with your Ladybug® steam vapor system, simply return it within 30 days of your purchase date for credit or refund. A 20% restocking fee will apply. Please note we cannot accept the return of any additional accessories you purchased for sanitation reasons. Items from our outlet store (open box, refurbished) are non-returnable.

To return your Ladybug® steam vapor system:

  1. Call customer service at 1-877-840-2977 to get a return authorization label.
  2. Repackage your steam vapor system in the original Ladybug® box.
  3. Leave the box at any UPS store or drop box.

Please allow 7 days from receipt of merchandise for credit to be issued.